Refund Policy

What If I Have To Cancel?

Not a Problem! Just give us a call no later than the 48 hours before your rental is scheduled to be delivered. Please note that all deposits are refundable in the event of any cancellation within 48 hours from the time the deposit is paid. They are transferable to any new rental within a 2 month period. In the event that you know your new reschedule date, we can make the change immediately as long as the requested equipment is available. The transferred deposit can be used towards any of our inflatable rentals. All deposits expire and are no longer usable after 2 months from the date of your canceled party. In order to transfer the deposit, we must have notification of your cancellation prior to the delivery date. In the event of cancellation upon delivery, your deposit will be used to cover the delivery/labor cost and no longer transferable. Don’t hesitate to call our office if you have any questions or concerns regarding the cancellation policy.